Dental Receptionist English Dialogue

Dental Receptionist English Dialogue Dental receptionists take care of administrative tasks such as scheduling appointments and checking in patients. They answer telephone calls and do paperwork such as sending out reminders to patients of appointment dates. In this dialogue, you will practice the role of a patient who is returning for a yearly dental appointment. Checking-In With the Dental Receptionist Sam: Good morning. I have an appointment with Dr. Peterson at 10.30.Receptionist: Good morning, can I have your name, please? Sam: Yes, its Sam Waters.Receptionist: Yes, Mr. Waters. Is this the first time youve seen Dr. Peterson? Sam: No, I had my teeth cleaned and checked last year.Receptionist: OK, just a moment, Ill get your chart. Receptionist: Have you had any other dental work done during the past year?Sam: No, I havent.   Receptionist: Have you flossed regularly?  Sam: Of course! I floss twice a day and use a water-pick.   Receptionist: I see you have a few fillings. Have you had any trouble with them?Sam: No, I dont think so. Oh, I changed my insurance. Heres my new provider card.Receptionist: Thank you. Is there anything in particular youd like the dentist to check today? Sam: Well, yes. Ive been having some gum pain recently.Receptionist: Alright, Ill make a note of that. Sam: ... and Id like to have my teeth cleaned as well.Receptionist: Of course, Mr. Waters, thatll be part of todays dental hygiene. Sam: Oh, yes, of course. Will I have x-rays taken?Receptionist: Yes, the dentist likes to take x-rays every year. However, if youd prefer not to have x-rays, you can opt out. Sam: No, thats alright. Id like to make sure everything is OK.Receptionist: Great. Please have a seat and the Dr. Peterson will be with you momentarily. (After the appointment) Receptionist: Well need to schedule an appointment to come in for the fillings you need?Sam: OK. Do you have any openings next week? Receptionist: Lets see... How about next Thursday morning?Sam: Im afraid I have a meeting.   Receptionist: How about two weeks from today?Sam: Yes, that sounds good. What time? Receptionist: Can you come at 10 oclock in the morning?Sam: Yes. Lets do that.   Receptionist: Perfect, well see you on Tuesday, March 10th at 10 oclock.Sam: Thank you.   Key Vocabulary appointmentchartcheck-updental hygieneflossgum paingumsinsuranceprovider cardto clean teethto opt outto schedule an appointmentx-ray